Frequently Asked Questions
We didn't invent labels for kids, but we did perfect them. Our labels are made of the highest quality materials, inks and processes and are guaranteed to be the most durable labels you will ever use. If they aren't, we'll refund your purchase - no questions asked. Our labels won't just stay on your clothes, bottles, school supplies, shoes, etc... They will outlive them.
We are parents too! Safety comes first when it comes to kids. We recommend parents apply Kids Labels and, once properly placed, you can rest assure they will stay put. We use quality materials that do not present any threat to your child when used as intended.
Short answer: Some are and some are not. Our Stick-on, Big, Skinny, Round, and Paw-Print Labels, though durable enough to withstand 100s of cycles in the dishwasher or washing machine, can be removed easily by picking up a corner with your nail and slowly peeling back the label. When it comes to the iron-on labels, those babies are permanent but, if you need to re-label, a new label can easily be ironed right on top of the previous one.
Yes! When we say waterproof we mean cannon ball into the pool, full dishwasher cycle, washing machine, bath time, drop in a puddle, dance in the rain, bottom of the lake WATERPROOF.
Iron-on labels can be applied directly onto clothing using a common household iron, while stick-on labels do not require an ironing or sewing and work best when applied onto a clothing tag.
Heck yes! We make Kids Labels for kids ages 0-110. We believe that one is never too old to keep track of their belongings with bright and cheerful personalized labels. Kids Labels are great for labeling lunch containers in the office refrigerator or clothing for those in senior housing.
We love to help. No promises but, if we can make something happen for you, we will. Who knows? You might inspire a new product. Contact us at info@kidslabels.com or complete the contact form above.
Personalization
Yes! Our technology supports all languages, including Chinese, Hebrew and Arabic characters.
We don't limit the number of characters in your personalization, but we do recommend that you keep in mind that the more characters you enter the smaller your text will appear on the label. When entering your personalization you will see an auto-generated preview image of what your labels will look like with the text you enter. Please know that your labels will print nearly exactly as you see it in the previewer.
Ah, technology... Although our previewer should work with all our product and in every browser, sometimes bugs do come up. But fear not! Our team of designers look at each and every set of labels to ensure each one looks it's very best.
You should check out our Split Pack. Designed for siblings, it covers your entire family’s labeling needs with multiple personalizations. If that’s not what you are looking for, consider using just your last name as the personalization.
Ordering / Shipping
We are absolutely sure you will love your labels. So much so, we put our money where our mouth is. If there is a mistake on your order, we will reprint and ship, at no cost to you. If, for any other reason, you are unhappy with anything you order from Kids Labels, send your order back to us for a full refund of your purchase. Please check out our Refund Policy for details.
KidsLabels.com is pleased to offer several payment options including: Visa, Mastercard, American Express, and PayPal.
We love to hook our customers up with deals! Sign up for our newsletter and be on the lookout for coupons in your email. If you already have a promo code, enter it on the shopping cart page before checkout.
KidsLabels.com can print and ship your orders out in 1-2 business days. How long your labels will take to arrive will depend on your shipping address and method of shipment.
Customer Satisfaction Policy
At KidsLabels.com our customer's satisfaction is our highest priority. So if you are unhappy with any part of your experience with us we hope you give us the chance to
correct it. If you are still not completely satisfied with your purchase, please return it within 30 days for a complete refund of your purchase price.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
SHIPPING
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you express consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at
info@kidslabels.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - PAYMENT
KidsLabels.com makes use of Stripe.com or PayPal.com to process all financial transactions. In so doing KidsLabels.com does not store, transmit or otherwise make use of any credit card, debit card, or other financial information on any systems or networks of KidsLabels.com.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at compliance@kidslabels.com.